Teaching Lab Annual Goals Progress Monitoring

FY23 Quarter Four: April 1st - July 1st 2023

Why:

At Teaching Lab, we set annual organizational goals to ensure we’re strategically and effectively pursuing our mission to fundamentally shift the paradigm of professional learning for educational equity. Our organizational goals are a statement of our priorities and our values, so it’s important that, as a team, we keep them close to our hearts and our work. It’s also important that we hold ourselves accountable for making progress toward them or adjusting course if our progress has stalled. To that end, with the help of leaders across our organization, we collect data quarterly about our progress toward our annual organizational goals. In a spirit of transparency and good stewardship, we commit to sharing the state of our progress regularly with our Teaching Lab community and with the stakeholders and communities with whom we collaborate in the work of educational justice.

What:

At Teaching Lab, we measure our goals through different inputs - financial data, participant feedback, and qualitative marketing and communications progress - and this results in a variety of forms of data. The variety of data demands that, for this report, we create a variety of visuals that we hope can sufficiently communicate our goals and our progress. The data displayed in the following data visualizations are an attempt at both enumerating and envisioning the change our organization seeks to achieve. In coordination with teams across Teaching Lab, we have leveraged our ongoing tracking of organizational goals to produce the following quarterly report. As we built the report, we’ve measured all that we can quantitatively and translated that data to visuals, adding narrative where quantitative measurement is not indicated.

How:

This layered visualization and narrative description of our progress toward our organizational goals is organized by organizational goal area. Every goal area’s data visualization or narrative is unique based upon the progress metrics and measurements that are most appropriate to that goal. For every goal, in addition to providing progress data, the functional leader for that goal area has offered their assessment of whether or not we are on track to reaching the goal before the end of the fiscal year.

Taken individually, the goal area visualizations enable targeted exploration of our progress in different functional areas. Taken together, the measurement of these goals and progress measurements can provide an overall assessment of Teaching Lab’s progress meeting the annual organizational goals that bring us closer to our mission of fundamentally shifting the paradigm of professional learning for educational equity.

Goal 1: Expand Reach

Goal: 10,000 educators reached, serving over 700,000 students

We exceeded our FY23 reach goals, reaching 11,189 educators and 701,905 students.

Goal 2 and 3: Advance Educational Equity: Increasing Student Teacher and Student Learning

Goal: 10% improvement between beginning and end of year in teacher content knowledge

We exceeded this learning goal, increasing our improvement rate in Q4 to 70% from a baseline of 57%.

Goal: 10% improvement between beginning and end of year in teacher practice

We exceeded this learning goal, increasing our improvement rate in Q4 to 80% from a baseline of 50%.

Goal: 10% improvement between beginning and end of year in student learning

We exceeded this learning goal, increasing our improvement rate in Q4 to 42% proficiency in student work samples from a baseline of 29%.

We also nearly met this learning goal on student surveys, increasing our positive learning experience ratings in Q4 to 63% from a baseline of 54%.

Note: Teaching Lab is currently running a correlational analysis on teacher mindset data to determine which mindsets lead to the largest improvements in teacher practice and student learning and will include the mindset data in subsequent analyses.

Goal 4: Generate Revenue

Goal: Earned revenue: $6M

We exceeded our FY23 earned revenue goal, earning $7.8M in revenue.

Goal: Philanthropy for internal operations: $6.5M

We did not meet our FY23 philanthropic goal for internal operations, earning $2.8M in philanthropy.

Goal: Philanthropy for programmatic delivery: $2M

We exceeded our FY23 philanthropic goal for programmatic delivery, earning $6.5M in philanthropy.

Goal: Total Programmatic Delivery Revenue: $8M

We exceeded our FY23 total programmatic revenue goal, earning $14.3M in programmatic revenue.

Goal: Total Revenue: $14.5M

We exceeded our FY23 total revenue goal with a total revenue of $17.5M.

Goal 5: Be Responsive to Educators

Teachers and Coaches


Note on NPS

Bain & Company, a global management consulting firm, created the Net Promoter System to help companies measure and manage customer loyalty. They categorize NPS into three broad ranges to assess customer loyalty:

  1. Good: NPS scores falling within the range of 0 to +30 are often considered “good.”

  2. Very Good: NPS scores within the range of +31 to +70 are generally considered “very good.”

  3. Excellent: NPS scores of +71 and above are typically considered “excellent.”

Goal: Teacher NPS > 50

We did not meet our FY23 teacher NPS goal, with cumulative NPS scores of 27 for professional learning and 41 for coaching.

Non-Teachers

Goal: Non-teacher NPS > 50

We did not meet our FY23 non-teacher/other educator NPS goal, with cumulative NPS scores of 34 for professional learning and 28 for coaching.

Client NPS

Goal: Client NPS > 50

Renewal rate

Goal: Renewal rate > 90%

We did not meet our goal with a renewal rate of 54%.

Contracted services

Goal: 95% of contracted services or equivalent are delivered

We met this FY23 contracted services delivery goal, delivering 95% of our contracted services.

Goal Advancement

Goal: 80% of clients surveyed say, “Teaching Lab helped us advance our goals.”

We exceeded this FY23 client perception goal with 92% of clients agreeing that “Teaching Lab helped us advance our goals.”

Goal 6: Scale Front-line Delivery (facilitator/coach) Quality

Goal: >80% of participants say about facilitators/coaches: “They seemed fully prepared for the session.”

We exceeded this FY23 participant perception goal with greater than 90% of participants in PL or coaching agreeing that facilitators/coaches “seemed fully prepared for the session.”

Goal: >80% of participants say about facilitators/coaches: “They effectively built a safe learning community.”

We exceeded this FY23 participant perception goal with greater than 90% of participants in PL or coaching agreeing that facilitators/coaches “effectively built a sage learning community.”

Goal: >80% of participants say about facilitators/coaches: “They made adjustments based on participants’ needs.”

We exceeded this FY23 participant perception goal with greater than 90% of participants in PL or coaching agreeing that facilitators/coaches “made adjustments based on participants’ needs.”

Goal 7: Be a Learning Organization

100% of revisions to existing products/services and design/innovation of new products/services are done with user feedback

We did not meet this FY23 user feedback goal; in Q3, 66% of active Partnerships gained feedback from at least one active educator on revisions; 59% of active Partnerships gained feedback from at least five educators on new products/services.

There was no significant amount of content development in Q4.

Teaching Lab maintains cost of services at or below $1,500/teacher/year

We met this FY23 cost of services goal with an annual cost per teacher of $1276.

Teaching Lab innovates new models that improve impact and cost-effectiveness and generate an ROI by Year 3 of initial innovation investment

The Writing Pathways Project is the flagship initiative of Teaching Lab’s Innovation Studio. Their FY23 Initiative was focused on the design and integration of writing curriculum and instruction into teacher practice. The following data offers an evaluation of the impact of this innovation on teacher practice.

We exceeded this FY23 innovation goal, with a positive and statistically significant change in treatment teachers’ efficacy and attitudes about teaching writing from the BOY to EOY under the Innovation Studio Initiative: Writing Pathways Project. Treatment teachers’ mean score on attitudes also increased by .45, and Treatment teachers’ mean score on efficacy increased by .57. Additionally we saw increases in sentence-level writing that was just shy of the goal of 15% at 13%, and a massive 40% increase in time devoted to argumentative/persuasive writing, exceeding the goal even by 10%.

Goal 8: Innovate to Improve the Model

Goal: 80% of innovations pursued in FY23 have indicators of client satisfaction and impact by the end of the year

We exceeded this FY23 innovation goal with >90% of teacher participants in the Writing Pathway expressing satisfaction with the learning experience.

Goal: 80% of innovations are on track to generate revenue and a return on investment in FY25

Pathway: a) 100% of Treatment teachers agreed that they were given the opportunity to provide feedback on pathway, with 92% of those teachers saying they “strongly agreed” b) 100% of contracted services were delivered c) Treatment Teacher NPS: 68 26/38 Treatment teachers answered with a 9 or a 10 No Treatment teachers gave a score below 7

Pathway: a) In treatment schools, 89% of teachers completed a daily survey at least 60% of the time, exceeding our goal of 80%. b) In treatment schools, there was nearly 100% attendance in each round of PLCs, with the lowest monthly attendance at 92% in May c) 100% of Treatment teachers agreed that they were given the opportunity to provide feedback on the pathway, with 92% of those teachers saying they “strongly agreed” d) Students’ pre/post-tests are being assessed now - scores TBD

Goal 9: Create a flexible and partnership-driven team structure

Goal: By the end of FY23, >80% of Teaching Lab team members can explain the flexible project team structure

We nearly met this FY23 perception goal with an average of 76.5% of team members across quarters saying they can explain the flexible project team structure; in Q4, 74% of team members said they could explain it.

Goal: By the end of FY23, >80% of Teaching Lab team members say, “the flexible project team structure is an improvement over how we previously organized our work.”

We did not meet this FY23 perception goal with an average of 44.75% of team members across quarters saying “the flexible project team structure is an improvement over how we previously organized our work.” In Q4, 42% of team members said this.

Goal 10: Research becomes the way we do our work

Goal: 90% of partnerships collect and analyze Educator Surveys 2x/ year

We exceeded this FY23 Educator Survey goal with 96% of partnerships collecting and analyzing data.

Goal: 90% of partnerships collect and analyze student data and teacher practice data relevant to their SOW and aligned to the FY23 evaluation plan.

We exceeded this FY23 data collection goal with 93% of partnerships collecting and analyzing this data.

Goal 11: Create and sustain enabling conditions

Goal: At the end of the year, 80% of partners increase by at least 1 rating category on at least 1 enabling condition on the PL Enabling Conditions scorecard

We exceeded this FY23 Enabling Conditions growth goal with 85% of partners (whose client project teams have completed both mid and end of year enabling conditions rubric) moving at least 1 rating on the rubric.

Goal 12: Continue to become an antiracist organization

Goal: 80% of staff members say anti-racism is embedded into my work at Teaching Lab

We met this goal FY23 perception goal in Q4 with 81% of team members saying anti-racism is embedded into my work at Teaching Lab; across all quarters, an average of 72.75% of team members said they feel this way.

Goal: 80% of staff members say they understand Teaching Lab’s anti-racism principles and how we live them in our partnership design and service

We nearly met this goal FY23 perception goal in Q4 with 79% of team members saying they understand Teaching Lab’s anti-racism principles and how we live them in our partnership design and service; across all quarters, an average of 76.5% of team members said they feel this way.

Goal: “Staff NPS >40”

We met this FY23 staff NPS goal with an average NPS across quarters of 42.5; in Q4, our staff NPS was 35.

Goal 13: Maintain financial sustainability

Goal: 80% of invoices are collected within 60 days

We exceeded this FY23 invoice collection goal with 86% of our invoices collected within 60 days.

Goal: Earned Revenue/philanthropy ratio does not fall below 40%/60%

We nearly met this FY23 ratio goal with a ratio between earned revenue and philanthropy of 46%/54%

Goal: Profit margin remains at least 6%

In Q3, Teaching Lab’s profit margin was 11%, exceeding our goal of 6%.

Goal: 4-6 month cash reserve

In Q3, Teaching Lab had a 5-month cash reserve, meeting our goal of a 4-6 months reserve.

Goal: Operational overhead cost (administrative and fundraising) is <25%

In Q3, Teaching Lab had an operational overhead cost of 27%, nearly meeting our goal of less than 25%.

Goal 14: Online courses support partnership development

We did not meet this FY23 Open Enrollment goal as open enrollment courses were paused for potential restructuring in Q4. No classes were developed or executed.

Goal 15: Influence the field

Goal: “Teaching Lab engages in at least three (3)”large resource drops” w/ full communications plan focused on: CRSE, Foundational Literacy (k-8), 6-8 Math, and/or innovative PL (including the use of technology) and resources generate >1,000 downloads”

We did not meet this FY23 influence goal, with 225 downloads across quarters. We redesigned drops and have been integrating the promotion of those redesigned resources into our broader social media strategy.

Goal 16: Team members receive meaningful feedback for growth throughout the year

Goal: 80% of projects engage in project report card conversations

We nearly met this FY23 project scorecard goal, with 76.6% of program team members engaging in project scorecard conversations across quarters 2-4. The percentage of team members having these conversations in Q4 was 70%.

Goal: 100% of FTEs and PTEs are engaged in all relevant phases of the performance development system (PDS)

We are nearly meeting this FY23 PDS engagement goal with 96% of team members engaging in all phases across all quarters. Our engagement in Q4 was 97%.

Note: Our PDS cycle will now conclude in Q1 of FY24; summative FY23 data will be provided in that quarter.

Goal: 80% of FTEs and PTEs who engage in the PDS report, at each phase, that the process is clear and/or valuable

We did not yet meet this perception goal with an average of 68.75% of team members across quarters agreeing that the process is clear/and or valuable to me. In Q4, 54% agreed.

Note: Our PDS cycle will now conclude in Q1 of FY24; summative FY23 data will be provided in that quarter.

Goal: 80% of FTEs and PTEs who engage in the PDS report, at each phase, that the process is clear and/or valuable

In Q3, 72% of Teaching Lab staff expressed that the PDS process is clear and/or valuable across the metrics that measure this sentiment. We will need this average to increase to 80% to meet our FY23 goal.

Board of Directors Goals:

Goal: Teaching Lab’s Board of Directors is comprised of 9-10 fully onboarded members who reflect the geographic and racial diversity of the communities served by Teaching Lab We met this FY23 board composition goal with 11 full on-boarded members from diverse geographic and racial backgrounds.

We met this FY23 board composition goal with 11 full on-boarded members from diverse geographic and racial backgrounds.

Goal: >80% of Teaching Lab Board members agree that “I understand the mission of Teaching Lab and my role in advancing it.” We exceeded this FY23 board member perception goal with 89% of board members agreeing with this statement.

We exceeded this FY23 board member perception goal with 89% of board members agreeing with this statement.

Goal: >80% of Teaching Lab Board members agree that “I understand and believe in our long-range strategic plan.” We exceeded this FY23 board member perception goal with 100% of board members agreeing with this statement.

We exceeded this FY23 board member perception goal with 100% of board members agreeing with this statement.

 

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